Managed Services Provider, IT Managed Service Provider UK | Onepoint

Onepoint Managed Services

Organizations embarking on business improvement projects require a safe and experienced pair of hands to execute the project or require mentoring of their existing resources to leverage new technologies or would like to reallocate their experienced resources from supporting existing systems and technology. Engaging our managed services will allow your organisation to accelerate its technology and digital transformation initiatives with controlled risks and cost. We offer a range of flexible managed services to match your needs to your goals and ensure that you get the best performance for your investment and your organisation, regardless of size or industry sector within the timescales required.

Managed Service Domains

We offer managed services in the following three domains:

System Integration

Our managed services provide an alternative to the challenge of building and maintaining multi-skilled technology teams in house. Engage Onepoint’s Consultancy Services to analyse your specific improvement needs and provide you with separate specifications and costs. Our managed services then allows you to bring these benefits online in an accelerated timeframe. Examples of business improvements Onepoint specialises in:

  • Digital transformation projects
  • Enterprise, Solutions & Technology architecture
  • Cloud architecture
  • System(s) Integration
  • Manage, govern and leverage data
  • Data Migrations

Think of us as partners. Engaging our managed services gives you the freedom and capabilities to embark on small, medium or large digital transformation projects, without having to worry about your own resource capacity.

Application Management

Onepoint offers a complete application management service, from Configuration & Release Management and Monitoring to Problem & Incident Management. Engage Onepoint’s Application Management services to support your business critical application and to unlock and reallocate your experienced resources. Onepoint specialises in:

  • Defect Fixing
  • Monitoring & Events Management
  • Configuration Management
  • Release & deployment Management
  • Incident & Problem Management
  • Access Management
  • Security Management
  • Senior project governance and best practice.
  • Software development lifecycle (SDLC) based services.

Infrastructure Management

Onepoint offers a complete infrastructure management service, managing your on-premise and/or cloud infrastructure. We bring our expertise in architecting and deploying cloud infrastructure to ensure your cloud investment is secure, available, reliable, scalable and maintained. Onepoint specialises in:

  • Availability and Capacity Management
  • Backup & Restore
  • Disaster Recovery
  • Manage non-Production Environments
  • Monitoring & Events Management
  • Configuration Management
  • Incident & Problem Management
  • Access Management
  • Security Management
  • System Software Upgrades

Managed Service Operating Model

Onepoint provides an ITIL based System Service Lifecycle support model covering the following ITIL service delivery functions:

  • Configuration and Change Management
  • Incident and Problem Management
  • Release Management
  • Information Security Management
  • Availability Management & Service Continuity
  • Service Level Management & Service Reporting
  • Service Desk
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