Sugarcrm Solutions, Sugarcrm Consulting Services UK | Onepoint

SugarCRM solutions

Sugarcrm Solutions, Sugarcrm Consulting Services UK

Sugar’s functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.

SugarCRM is a software company that produces the web application Sugar, a customer relationship management (CRM) system.

The company operates a number of websites, including its commercial website, a development website, Sugar Exchange (for third-party extensions), and user forums.

Sugar offers an innovative and intuitive user experience, SugarUX™ Its modern and immersive interface allows every customer-facing employee to effectively and consistently engage with customers from any access point or device. Embedded collaboration tools help break down departmental silos and increase engagement and service levels. Best of all, Sugar provides contextual intelligence from internal and external data sources, all within a single dashboard, to drive more actionable insights for every user.

And with Sugar you are not limited to ‘out-of-the-box’ features. The power and versatility of SugarCRM Mobile enables the creation of an infinitely customisable range of mobile experiences.

At Onepoint we believe that Sugar offers the broadest range of on-premise and cloud deployment options.

Use Cases for SugarCRM

Produce live events with technical expertise and experience.
Automate the entire customer lifecycle from marketing efforts on the front end to operational efforts on the back end.
Increase sales.
Cut lead conversion time.
Save hundreds of hours per week.
Combine e-commerce, CRM and logistics into one streamlined package.
Integrate the SAP-based CARBON dealer management system with SugarCRM.
Significantly Reduce Upsell Sales Cycle With SugarCRM.
Manage aggressive growth and support valued customer relationships.
Streamline sales and support processes with SugarCRM.
Key benefits of Sugar
  • Automate and optimise complex business practices.
  • Heighten customer experiences.
  • Drive productivity.
  • Reduce operating costs.
Features of Sugar
  • Sales automation and forecasting.
  • Marketing lead management.
  • Support automation.
  • Call center automation.
  • Social collaboration and integration.
  • Reporting and Dashboards.
  • SugarCRM Mobile.
  • Cloud or on-premise deployment.
  • Access control.
  • Sugar On Demand secure database backup for customer download.

Sugar UX

SugarCRM Solutions options


Sugar Professional
  • Sales automation and forecasting.
  • Marketing lead management.
  • Support automation.
  • Call centre automation.
  • Reporting & dashboards.
  • SugarCRM Mobile.
  • Cloud or on-premise deployment.
  • 15GB storage.
  • Unlimited studio customizations.
  • Unlimited online support.
Sugar Enterprise
  • Enterprise opportunity management.
  • Enterprise forecasting.
  • Customer self-service portal.
  • Custom activity streams.
  • Native SQL reporting.
  • Phone support.
  • 60GB storage.
  • 2 sandbox instances (On-Demand).
Sugar Ultimate
  • 24×7 support.
  • Assigned technical account manager.
  • 250GB storage.
  • Up to 5 sandbox instances (On-Demand).
Our SugarCRMcrm consulting services
  • Software Lifecycle Management / Software Development Life Cycle (SDLC).

Organisations Using SugarCRM

Reebok, Thomas Murray, Paramount Global Services, uShip, Loomis UK

mautic is open source marketing automation